Customer Service Requests

Description

This solution is designed to automate the communication of changes to account reference data. State Street acknowledges the receipt of the data and provides status updates when requests are completed or rejected. For changes, work is then routed to the appropriate team within State Street to review and execute the request. This API is best suited for use when a client has a automation tool and has an additional interface to receive status updates.

Client Benefits

  • Process automation
  • Efficiency
  • Transparency

Data Availability

  • Receipt of data initiates request process
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